Política de reembolso
Last updated: April 20, 2026
At Vamos Faroe Islands, we understand that plans can change. This policy outlines how cancellations, refunds, and changes are handled for all bookings.
1. Day Tours (Shared Tours)
- More than 48 hours before tour start → Full refund
- Less than 48 hours before → No refund
- No-show → No refund
2. Private Tours & Custom Experiences
- More than 7 days before tour → 100% refund
- 2–7 days before → 50% refund
- Less than 48 hours before → No refund
3. Changes to Bookings
- Changes are subject to availability
- We will do our best to accommodate rescheduling
- Last-minute changes may be treated as cancellations
4. Cancellation by Vamos Faroe Islands
We may cancel or modify a tour due to:
- Weather conditions
- Safety concerns
- Minimum participant requirements
- Unforeseen circumstances
If this happens, you will be offered:
- A rescheduled tour, or
- An alternative experience, or
- A full refund
5. Weather Policy
The Faroe Islands are known for unpredictable weather.
- Tours may be adjusted for safety reasons
- No refunds will be given due to weather conditions alone
- Our guides will always prioritize safety and the best possible experience
6. Late Arrival & No-Show
- Guests must arrive on time at the agreed meeting point
- Late arrivals may result in missing the tour
- Missed tours due to lateness are non-refundable
7. Pick-up Services
If pick-up is included:
- Guests must be ready at the agreed time and location
- Delays caused by guests may result in shortened or cancelled service without refund
8. Refund Processing
- Approved refunds will be processed to the original payment method
- Processing time may vary depending on your payment provider
9. Travel Insurance
We strongly recommend purchasing travel insurance that covers:
- Trip cancellations
- Delays
- Medical emergencies